Point-of-Sale Software in the Cannabis Industry – 2022 Report

Cannabiz Media’s fifth annual Point-of-Sale Software in the Cannabis Industry report is available for free download now. The 2022 report provides updated information on point-of-sale (POS) software market share across the U.S. and Canadian cannabis industries. 

To produce the Point-of-Sale Software in the Cannabis Industry – 2022 Report, the Cannabiz Media research team made approximately 34,000 outbound phone calls to survey both U.S. and Canadian dispensary and retail cannabis locations about their current POS software use. 

Key Findings for 2022

Some of the key findings in this year’s report include:

• There are 79 cannabis industry POS software providers in the U.S. and 53 in Canada.
• 15 companies compete in both the U.S. and Canada.
• Combined, the top five POS software providers in the U.S. hold 60% market share.
• Combined, the top two POS software providers in Canada hold 73% market share.
• POS software brands owned by Dutchie have a combined 28% market share in the U.S.

Point-of-Sale Software Leaderboards in the U.S. and Canada

In the United States, the top five POS software providers in 2022 account for 60% of the market, but that percentage is down from 61% in 2021, 66% in 2020, 68% in 2019, and 76% in 2018. 

The same five brands top that topped the 2021 POS software leaderboard in the U.S. are at the top again in 2022, but some have changed positions in the ranking. Here are the market share percentages for the top five providers:

1. Greenbits: 16.4% (down from 19% in 2021 but still in first place)
2. BioTrack: 13.4% (down from 16% in 2021 but still in second place)
3. Leaflogix: 11.9% (up from 6% in 2021 and moving from fifth to third place)
4. Flowhub: 11.8% (down from 13% in 2021 and moving from third to fourth place)
5. MJ Freeway: 6.5% (down from 7% in 2021 and moving from fourth to fifth place)

In Canada, the top two POS software providers dominate 73% of the market. This is the first year that Cannabiz Media tracked POS software in Canadian cannabis markets, so historical data isn’t available. The top five providers in 2022 are as follows:

1. COVA: 47.3%
2. Greenline: 26.4%
3. Techpos: 5.6%
4. GlobalTill: 4.8%
5. barnetPOS: 2.74%

License Growth for U.S. Parent Companies

Starting in our 2021 POS software report, we began tracking combined market share by parent company as mergers and acquisitions became more common. The results show Dutchie’s license growth is up significantly more over last year compared to Flowhub, Akerna, and BioTrack. License growth by year by company in 2022 is as follows:

• Dutchie: up 42%
• Flowhub: up 19%
• Akerna: up 11%
• BioTrack: up 4%

POS Software Provider Switching in 2022

In 2021, 298 stores switched from one POS software provider to another, which was significantly higher than the 120 switches tracked in 2020. The number of switches has decreased in 2022 with just 176 reported. 

Leaflogix gained the most customers from switches in the U.S., and COVA gained the most in Canada. Looking at switching data over the past three years (2020 to 2022), Leaflogix gained the most customers from switches compared to BioTrack, which lost the most customers due to switching.

Point-of-Sale Stations in 2022

For the first time, the Cannabiz Media research team began asking stores how many points of sale they have as part of our telephone survey outreach. There is a broad range across the country and stores, but the median number of POS stations is three. 

Interestingly, the data shows that Leaflogix and Treez customers are likely to have more POS stations (median of five for each brand) compared to other providers, whose clients most commonly have a median of two or three POS stations.  

Learn More in the Full Report

Download the full Point-of-Sale Software in the Cannabis Industry – 2022 Report to get all of the data and insights, including: 

• The full list of all 79 U.S. and 53 Canadian point-of-sale software providers
• Market share data for the U.S., Canada, North America, U.S. medical states, and U.S. adult-use states
• Historical POS software provider market share trend data
• Annual license growth data by POS software parent company
• Key state and Canadian province POS software market data
• POS software switching gains and losses
• POS station data by state
• Data charts and tables
• And more

If you have any questions about the 2022 report, point-of-sale software provider data, or cannabis license holder data, contact the Cannabiz Media team. 

And if you’d like to dig deeper into the data in this report and more, subscribe to the Cannabiz Media License Database. Subscribers can add Point-of-Sale Dashboards to their accounts to analyze all of the data in the report, historical POS software data, and much more. Schedule a demo to get started.